KB00016 - Reinitializing AD Sync

In this article:

Starting IIS Application Pool Recycle

In order to discern the configurated App Pool, please follow the instruction below:

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Then, start recycling:

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Finding Configuration.xml

Search for the Configuration.xml file in the system that delivers the IIS service in one of the following directories:

C:\inetpub\wwwroot\treon_r****\App_Data
C:\inetpub\wwwroot\sim_r****\App_Data

Resetting AD Sync Timer

For example, set the value to one year in the past. Then save the file.

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Starting and Checking AD Sync

Please reload the Silver Monkey website in your browser by pressing the F5-key. A new AdSync log file should be created in the log directory.

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