KB00016 - Reinitializing AD Sync

In this article:

Starting IIS Application Pool Recycle

In order to discern the configurated App Pool, please follow the instruction below:


Then, start recycling:


Finding Configuration.xml

Search for the Configuration.xml file in the system that delivers the IIS service in one of the following directories:


Resetting AD Sync Timer

For example, set the value to one year in the past. Then save the file.


Starting and Checking AD Sync

Please reload the Silver Monkey website in your browser by pressing the F5-key. A new AdSync log file should be created in the log directory.